Did you know that it’s your responsibility as a company to safeguard customer information?
Inside threats are some of the most significant threats to security in an organization. An employee or other stakeholders may breach data either intentionally or unintentionally. Protecting customer information doesn’t need to be a challenge.
Customer data is a valuable resource and businesses should be smart when handling crucial data to avoid losing it or exposing it to third parties.
In 2016, there was a data breach at Uber after hackers accessed private information for millions of customers. The company used over $140 million in compensation. The incident damaged the firm’s reputation for failure to protect data.
Most recently, Equifax and Capital One both experienced data breaches that exposed the personal information of hundreds of millions of customers. You may be wondering, if these large businesses can’t protect customer data, how can I?
In this guide, discover quick strategies to heighten your business customer data protection plan.
1. Educating your Employees
Research has shown that most data breaches are caused by employees unintentionally. Ignorance among employees is dangerous and the management should ensure that they are well-informed about various measures to protect customer data.
The education program should include information about how to properly store and dispose of confidential documents
2. Keeping Technology Up to Date
If you keep electronic documents, keeping technology up to date is an essential step for any organization that values the security of its customer data. Ensure that all devices have the latest anti-virus software and all users should be educated about the need to allow recommended virus updates.
3. Access to Customer Data
Not every employee needs access to your customer’s or employee’s personal information. Keep access to sensitive customer information limited to those who need it to perform their job duties. The fewer people who have access to data, the fewer opportunities for a breach.
4. Destroy Data No Longer Needed
Knowing how and when to destroy documents and data will help ensure your customers, employees, and businesses personal information stays safe. Determine how and when to destroy digital and paper documents and stay up to date with Data Disposal Laws.
Different professions have different requirements under the Data Disposal Laws. Make sure you follow the best practices of your industry.
Develop guidelines and policies for data retention inside your business to handle the storage and destruction of documents and data.
5. Work With a Professional
Customer data is a valuable resource for all firms. Businesses should safeguard it using all possible measures as failure to do so can damage an organization’s reputation and lead to huge losses.
Working with a professional company such as Federal Records Management & Shredding in Fort Wayne, IN is one of the best ways to protect confidential documents and data. Professional Records Management companies can help train employees on how to handle your customer’s and your businesses personal information as well as help you set data retention policies.
Simply deleting data or using store-bought shredders isn’t enough. A professional destruction company can help you make sure that your files are properly destroyed.
Need help protecting your businesses sensitive information? Contact us today to learn more about our records management, hard drive destruction, and on-site and off-site shredding services.